Unlock the Wonders of the World With The Travel Troupe

Bank transfers provide a secure and transparent method, ensuring clear records of all transactions for both parties.

Payments must be made in the specified currency provided in the invoice, typically US dollars. If you wish to pay in another currency, please contact us beforehand. Clients are responsible for any currency conversion or transaction fees.

Yes, flexible payment plans are available for most services, including tour packages and study abroad packages. Specific plans will be outlined during the consultation.

• Tour Packages:
  • A non-refundable deposit is required to secure your booking.
  • Full payment is due 15 days before departure. Bookings made within this period require immediate full payment.
• Study Abroad Packages:
  • Basic Package: 50% upfront, 50% before delivering the shortlist.
  • Essential Package: 50% upfront, 30% upon submitting the first application, 20% upon the first admission offer.
  • Essential Plus Package: 50% upfront, 30% upon submitting the first application, 20% upon visa submission.

Premium Package: 50% upfront, 30% upon submitting the first application, 20% upon visa approval.

Missing a payment deadline may result in:

• Cancellation of your booking or service.
• Forfeiture of deposits or previous payments.

If you anticipate delays, contact us immediately to discuss possible arrangements.

Yes, installment payments are available. The number of installments and deadlines will depend on the specific service package.

Yes, third-party payments are accepted. Ensure the payment reference includes your booking or invoice number to avoid delays.

For certain services, discounts may be available for clients who make full payments upfront. Contact us to check if this applies to your package.

Refund policies vary based on the service and stage of the process. Key points include:

• Tour Packages: Refunds decrease as the departure date approaches. For example:
  • More than 60 days before departure: 80% refundable.
  • 5 days or less before departure: No refunds.

Study Abroad Packages: Partial refunds are available based on the stage of service completion.

Refund requests must be made in writing and sent to our official email. Include your booking reference and reason for the refund request. We will review and respond within 5 working days.

Refunds are processed within 10–15 working days after approval. Payments will be refunded to the original bank account used for the transaction.

Yes, payments can be transferred to another service or package. However, this will be treated as a cancellation of the original booking, and cancellation charges may apply.

For study abroad packages, we provide:

• One free visa reapplication for certain packages.
• Partial refunds based on the package terms, such as 20% for Essential Plus if you choose not to reapply.

Yes, non-refundable fees include:

• Registration deposits for tour packages.
• Holiday design fees for customized travel.
• Visa processing fees once submitted to consulates.

Amendment charges may apply depending on the type of change. For example:

• Additional costs for itinerary changes.
• Resubmission fees for multiple visa applications.

If we cancel a booking, you will receive a full refund of the amount paid. Refunds will be processed within 10 working days.

Once payment is received, we will send a confirmation email with the details of your booking or service agreement.

Yes, you must send proof of payment (transaction receipt) via email or WhatsApp. We will confirm receipt within 24–48 hours.

Notify us immediately if your bank delays the transfer. We will hold your booking temporarily, but failure to provide proof of payment within the agreed timeframe may result in cancellation.

Yes, payments can be made in multiple transfers as long as the total amount is received within the specified timeframe. Notify us of each transaction for tracking purposes.

Refunds will be issued in the same currency as payment. Clients are responsible for any conversion or transaction fees incurred.

Our exclusive use of bank transfers ensures transparency and minimizes the risks associated with other online payment methods.

If you have additional questions or concerns, please contact us via email or WhatsApp. We are here to assist you.